Internet Explorer

Windows XP

Windows XP and Internet Explorer 8 are under support from Microsoft until April 2014. Patriot will continue to support these platforms until their "end of life" as defined by Microsoft. After that date, Patriot will no longer support these platforms.

To determine which version of Internet Explorer is installed, press the "F1" button on the keyboard to launch the help dialog. The version of Internet Explorer will be displayed. If the version is version 7 or below, please visit www.microsoft.com to download the highest version available of Internet Explorer that XP will support, which is Internet Explorer 8. Patriot will not function correctly in versions of Internet Explorer 7 or below.

If you have determined that your version is 8 or above and you experience issues, it may be because the site has been saved in compatibility mode. Navigate to the Tools item on the menu bar (press F10 to display the menu bar if it is not shown) and select "Compatibility View Settings." If the address located in the browser's address bar is listed in the box "Websites you've added to Compatibility View," highlight the address in that box and click the "Remove" button to remove this site from Compatibility View. This returns the viewing of this site back to IE 8 standards mode.

Note: If you complete this and the next time you launch Patriot, you experience the same issue, navigate back to the Compatibility View Settings dialog and be sure the check box next to "Display intranet sites in Compatibility View" is UNCHECKED as well as the check box next to "Display all websites in Compatibility View."

If you continue to experience issues, please contact your organization or Patriot Software Solutions, Inc. for support.

Windows 7

If your operating system is Windows 7, versions of Internet Explorer 9 and above are available for you. Patriot is optimized for Internet Explorer 11 and above and takes advangates of new features added to the browser, but it is designed to work well with Internet Explorer 9 & 10 as well, however some minor functionality may be lost. It is recommended that you always upgrade your version to the latest version available.

If you are experiencing issues with this site in Internet Explorer 9 or above, it is likely because the browser's settings were changed to render the site in compatibility settings. In order to remove this site from compatibility settings, there are two steps to undertake.

First, remove the site from the saved sites in the Compatibility View Settings dialog. Navigate to the Tools item on the menu bar (press F10 to display the menu bar if it is not shown) and select "Compatibility View Settings." If the address located in the browser's address bar is listed in the box "Websites you've added to Compatibility View," highlight the address in that box and click the "Remove" button to remove this site from Compatibility View. This returns the viewing of this site back to IE 8 standards mode.

Note: If you complete this and the next time you launch Patriot, you experience the same issue, navigate back to the Compatibility View Settings dialog and be sure the check box next to "Display intranet sites in Compatibility View" is UNCHECKED as well as the check box next to "Display all websites in Compatibility View."

This action may reload the site with the new browser standards settings and no further action may be needed. If you continue to experience issues, you may have to launch the F12 Developer Tools pane and manually changes the Browser Mode and Document Mode settings.

Next (if necessary), in the top right of the browser window, click on the settings icon that looks like a gear and select the F12 developer tools option. Alternately, you can press F10 to display the menu bar and select the F12 developer tools option.

Finally, for IE 9 and 10, in the developer tools pane, click the Browser Mode menu item and select the menu item with the highest version number available ("IE 10" or "IE 9"). Next, click the Document Mode menu item and select the mode that matches the Browser Mode you selected followed by the word "standards" (if necessary).

This action will likely force a refresh of the page and render the page with the new settings in effect. If you continue to experience issues, please contact your organization or Patriot Software Solutions, Inc. for support.

Windows 8

Windows 8 supports Internet Explorer 9 and beyond. Patriot has been developed for and tested in these browsers in both the desktop and "Modern UI" versions of each. If you experience issues with this site while using Windows 8 with Internet Explorer 9 or above in desktop mode, please follow the above instructions in the Windows 7 section.

If you experience issues with this site in the "Modern UI" mode of Internet Explorer, you may need to clear any compability settings for this site. Navigate to the Windows Desktop and launch Internet Explorer in desktop mode. Then follow the above instructions in the Windows 7 section.